Monthly Archives: June 2014

Audio not playing on website

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Question:

Can you help me figure out why the audio will not play on my webpage?

My download works which is the same URL for the play option.

Answer:

I checked your webpage, it looks like you have modified the HTML code generated by the application or you have generated the player HTML code by yourself.

The HTML code that defines the audio file looks like following:

<li data-artist="pinkzebra - AudioJungle" data-title="In The Moment of Inspiration" data-album="" data-info="" data-image="audios/dandelion.jpg" data-duration="154">
<div class="amazingaudioplayer-source" data-src="audios/In the Moment of Inspiration.mp3" data-type="audio/mpeg" />
</li>

The mp3 link and image link are defined by the attributes data-src and data-image. You need to make sure the links are correct.

Adding Audio Player to Webpage

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Question:

Hi. I`m trialling the Amazing AudioPlayer, and if I like it I will be buying the unlimited sites version, but I cant get it working right on my first site. Can you help. I have uploaded both folders and the html page via Filezilla. I have copied the code to the correct areas within my page and the player appears there, but when I click play nothing happens.

Answer:

I checked your page, The problem is because there are apostrophes or single quotes in your mp3 file name. Please remove the apostrophe from your mp3 file name and try again.

After you update the player HTML code and files, please clear caches of your web browser before testing.

If there is any issue of inserting the player to your webpage, you can also try to use an iframe: https://amazingaudioplayer.com/how-to-insert-an-html5-audio-player-to-your-webpage-with-iframe/. It’s a simpler way to insert the player to your webpage.

Multiple audio players on one page

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Question:

In my website, I have a page with more than one player (one multiplayer and one single player). They both do their job nicely, but it is possible to let them play together, which is of course not desirable. How could I make an exclusive per player, so that only one player can work at the time?

Answer:

Currently, you are embedding the player to your webpage with iframe: https://amazingaudioplayer.com/how-to-insert-an-html5-audio-player-to-your-webpage-with-iframe/. This is not supported in iframe mode.

If you embed the player by directly placing the codes into the page: https://amazingaudioplayer.com/how-to-add-html5-audio-player-to-your-webpage/ and https://amazingaudioplayer.com/how-to-add-multiple-html5-audio-players-to-one-webpage/

Then, the player will pause other players on the same page when playing.

Volume control button on iPhone and iPad

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Question:

I am using your Amazing Audio Player 2.3 Enterprise Version.

I am using the player from the website on my computer and my iPhone and iPad.

Everything is going fine – Except the VOLUME CONTROL has disappeared when using on iPads and iPhones – it STILL APPEARS when playing from a computer.

How do I get the volume control button back for iPads and iPhones?

Answer:

The volume control does not appear on iPhone and iPad.

It’s because on iPad and iPhone, the volume can not be controlled by JavaScript or HTML5 in web browser. You can only adjust the volume with the volume hardware button. It’s a setup by Apple.